Will everything on the site be available?

Yes. If it’s on the site, it’s ready to ship within a few days.

If I have a question about my order, how do I contact you?

Email us using the Contact Us form. Include your order number, and we'll get back to you as quickly as we can.

How will I know when my order is ready?

We'll email you a shipping confirmation once your package is on its way.

How long will it take for my order to ship?

GICLEE REPRODUCTIONS ship within 3 business days of your order date - often sooner! Reproductions that require Stretching ship within 5 business days of your order date. FRAMED Reproductions require 10 business days. Shipping is via UPS GROUND. You'll receive a tracking number when your order ships.

What makes giclee reproductions from gallery5one special?

Our giclee canvas reproductions are museum-quality, printed with archival inks on 22 mil. cotton/polyester blend canvas. For giclee watercolor reproductions, we print on premium matte paper.

What does stretching mean?

Our giclee canvas reproductions are stretched on wood stretcher bars, just like the original.

How do I join your email list?

Just type your email address into the Contact Us form.

What do the sizes mean?

Sizes listed indicate the actual size of the image area of the reproduction.

Is shipping free?

Yes, giclees and stretched giclees are shipped to you at no charge via UPS GROUND. If a stretched and/or framed giclee requires oversized packaging, we will notify you if it would be necessary to add a shipping charge to your order.

Do you ship to countries outside the U.S.?

No. Just within the continental United States.

What's your return policy?

Email us using the Contact Us form. Include your order number, along with an explanation about why you'd like to return your art. Please be sure to keep all the original packaging and materials that arrived with the art. We'll let you know if your return is eligible for an exchange. Orders for custom stretched and/or framed prints are final sale.

If you do need to send us something by mail, our mailing address is:

Gallery5one at Marino Design, Clifton Park Center #51, 22 Clifton Country Road, Clifton Park NY 12065

You can also leave us a voicemail message at (518) 357-3829